Privacy Policy

Introduction

NOVA Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and mailing address, that you voluntarily give to us when you register with our website, book a photography session, or when you choose to participate in various activities related to our website and services. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of our website or services.

Derivative Data

Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our website to:

• Create and manage your account.
• Process your bookings and transactions.
• Send you a booking confirmation.
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to our services.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Respond to your comments, questions, and requests.
• Deliver targeted advertising, newsletters, promotions, and other information related to our services.
• Monitor and analyze usage and trends to improve your experience with our website and services.
• Notify you of updates to our website and services.
• Resolve disputes and troubleshoot problems.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Interactions with Other Users

If you interact with other users of our website, those users may see your name, profile photo, and descriptions of your activity.

Online Postings

When you post comments, contributions, or other content to our website, your posts may be viewed by all users and may be publicly distributed outside the website in perpetuity.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights Regarding Your Information

You have certain rights regarding the personal information we collect about you. These include:

• Right to Access: You have the right to request details of the personal information we hold about you.
• Right to Rectification: You have the right to have inaccurate personal information corrected.
• Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the contact information provided below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

NOVA Studio
1053 Carling Ave, Ottawa
ON K1Y 1J8, Canada
Email: [email protected]
Phone: +1 (647) 490-76-18